We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
Document/s Affected Passport
Start Date and Time 16 December 2025 — 8:30AM AEDT
End Date and Time 17 December 2025 — 9:14AM AEDT
Posted Dec 16, 2025 - 22:22 GMT
Investigating
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the services listed below.
Posted Dec 15, 2025 - 22:31 GMT
This incident affected: GreenID (DVS - Australian Passport).