Please be advised that you may have experienced an intermittent service disruption that may have prevented you from contacting our support teams during this period.
The incident duration was between 18:30 – 19:00 BST 15/07/25
To customers that have been affected by this issue, we would like to apologise and If you need to speak to us regarding this notification, please contact Customer Support on 01244 657321 or helpdesk@gbgplc.com
Posted Jul 15, 2025 - 19:20 BST
This incident affected: GBG IDscan (Forensic Document Customer Service (FDE WhosOn), Scannet).