Retrospective Service Disruption - ID3Global / Canada Credit (FINTRAC) (0404)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the Canada Credit (FINTRAC) (0404) item check.

The incident duration was between 19:11-19:25 BST 29/06/2022

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Jun 29, 2022 - 19:33 BST
This incident affected: GBG ID3global (Canada Credit (Fintrac) (0404)).