Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2023 - 14:00 BST
Please be aware that the IDscan Australia Production environment will be undergoing maintenance activities from 18th May 2023 and 14:00 BST for 1 hour. We anticipate interruption to services during this time therefore this is being implemented outside of business hours in order to minimise customer impact.
Improvement of the following documents: Australia - South Australia - Driving License - Back - 2000 Bangladesh - National Passport - Front – 2019 Canada - Saskatchewan - Driving License - Front – 2016 Greece - Residence Permit - Front – 2021 Netherlands - National Identification Card - Front – 2021 Trinidad and Tobago - Driving License - Front – 2022
And many more. For the full list, please contact your GBG Account Manager.
Other Improvements: Updating IDFM in Scannet to latest Version Database Improvements Allow user to remove password protection when they are using their SMTP settings Creating of tool to assist with customer migration to improved database
If you have any questions please contact the GBG Helpdesk.
Posted May 12, 2023 - 16:58 BST
This scheduled maintenance affected: GBG IDscan (Hosted Platform (Australia PROD)).