Service Incident for GBG GO Platform

Incident Report for GBG

Investigating

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Oct 07, 2025 - 02:50 BST
This incident affects: GBG GO Platform (Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia:Dual match all sources (including govID)).