Service Incident for GBG Go - Data Verification (Dual Match) - Canada: Fintrac - dual bureau, Data Verification (Dual Match) - Canada: Fintrac - single bureau 2, Data Verification - Canada: Non-Fintrac

Incident Report for GBG

Resolved

Service has been restored. We're sorry for the impact this may have had on your business. Our supplier has confirmed an incident occurred with their service, this incident has now been resolved.

Incident Start Time: 12/07/2026 08:00 BST

Incident Resolution Time: 12/07/2026 08:35 BST

Posted Jul 12, 2026 - 09:32 BST

Investigating

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

Posted Jul 12, 2026 - 08:38 BST

This incident affected: GBG Go (Data Verification - Canada: Non-Fintrac, Data Verification (Dual Match) - Canada: Fintrac - dual bureau, Data Verification (Dual Match) - Canada: Fintrac - single bureau 2).