Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the 155 item check.
The incident duration was between 23:51 BST 13/09/2025 - 01:06 BST 14/09/2025
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Sep 14, 2025 - 08:42 BST
This incident affected: GBG ID3global (UK Credit Header (0154/0155)).