Retrospective Service Disruption - GreenID - DVS - Visa Verification

Incident Report for GBG

Resolved

Our supplier experienced a service disruption that may have prevented you from using our:

DVS - Visa Verification

Start Date and Time
24/03/2026 13:40 AEDT

End Date and Time
24/03/2026 14:40 AEDT

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Posted Mar 25, 2026 - 00:53 GMT
This incident affected: GreenID (DVS - Visa Verification).