Retrospective Service Disruption - Loqate - Capture V3 Degraded Performance
Incident Report for GBG
GBG Support teams identified a server issue which impacted on Loqate Capture Requests resulting in degraded performance during this time. The issue was resolved and work is ongoing to prevent future issues. GBG would like to apologise for any inconvenience caused during this time

The incident duration was between 22:06 BST 29/06/2022 – 07:45 BST 30/06/2022

To customers that have been affected by this issue, we would like to apologise and If you need to speak to us regarding this notification, please contact the helpdesk via
Posted Jun 30, 2022 - 11:17 BST
This incident affected: Loqate (Capture V3).