Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the China National ID (0361) item check/ country.
The incident duration was between 11:15 – 11:50 GMT 14/11/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge