Retrospective Service Disruption - ID3Global China National ID (0361)
Incident Report for GBG
We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
Posted Nov 14, 2021 - 16:41 GMT
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the China National ID (0361) item check/ country.

The incident duration was between 11:15 – 11:50 GMT 14/11/2021

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Nov 14, 2021 - 13:10 GMT
This incident affected: GBG ID3global (China National ID (0361)).