Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the Netherlands Identity item check. This was confirmed as very short lived issue by the data supplier.
The incident duration was between 13:27 – 13:35 GMT 07/11/2019
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Nov 08, 2019 - 16:23 GMT
This incident affected: GBG ID3global (Netherlands Identity (0254)).