Retrospective Service Disruption - ID3Global UK Bank Account Verification (0261) / Geo Lifestyle (0322) / Consumer Affordability (403)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the UK Bank Account Verification (0261) / Geo Lifestyle (0322) / Consumer Affordability (403) item checks.

The incident duration was between 11:34 – 11:39 BST 04/07/2022

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Jul 04, 2022 - 11:58 BST
This incident affected: GBG ID3global (UK Bank Account Verification (0261), UK Geo Lifestyle (0322), UK Consumer Affordability (403)).