Please be advised that we experienced a service disruption that may have prevented you from using our services.
The incident duration was between 14:18 – 14:53 BST DATE: 19/07/2025
We’re pleased to inform you that the service disruption we reported has since been resolved. Thank you for your understanding while we investigated this issue and we apologise for any inconvenience caused.
Posted Jul 19, 2025 - 15:15 BST
This incident affected: GBG IDscan (Forensic Document Customer Service (FDE WhosOn), Forensic Document Customer Service (Scannet - Live Support)).