Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions.
The incident duration was between 28/01/2026 01:00 - 28/01/2026 02:00 GMT
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge