Notification of Planned Supplier Maintenance - Cloudcheck - NZ DIA - NZ Passport / Birth and Citizenship Documents

Scheduled Maintenance Report for GBG

Completed

The scheduled maintenance has been completed.

Posted Aug 23, 2025 - 01:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 22, 2025 - 23:01 BST

Scheduled

This notification is to inform you of planned maintenance work being carried out by our supplier.

Date: Saturday, 23rd Aug 2025

Time: 10:00 AM – 12:00 PM NZST

Expected Outage: 10:00 AM – 10:30 AM NZST

Documents affected: NZ Passport / Birth and Citizenship Documents

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Posted Aug 18, 2025 - 02:16 BST

This scheduled maintenance affected: GBG Cloudcheck (NZ Passport, New Zealand Birth Certificate, New Zealand Citizenship).