Retrospective Service Disruption - GBG Cloudcheck - Experian Australia

Incident Report for GBG

Resolved

Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 24/07/2026 00:00 - 24/07/2026 03:40 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements.

To customers that have been affected by this issue, we would like to apologise.

Posted Jul 24, 2026 - 06:55 BST

This incident affected: GBG Cloudcheck (Experian Australia).