Retrospective Service Disruption - ID3Global / Brazil Identity (0390)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the item check:
Brazil Identity (0390)

The incident duration was between 17:19-21:49 GMT on 29/01/2024.

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Jan 30, 2024 - 08:23 GMT
This incident affected: GBG ID3global (Brazil Identity (0390)).