Retrospective Service Disruption - Loqate Capture v3
Incident Report for GBG
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the Loqate services listed below.

The incident duration was between 09:33 BST – 09:44 BST 06/06/2024

Service has since been restored and GBG Support teams are working to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused whilst we worked to resolve this.

If you need to speak to us regarding this notification, please contact the helpdesk via
Posted Jun 06, 2024 - 10:23 BST
This incident affected: Loqate (Capture V3).