Retrospective Service Disruption - ID3Global / UK Credit Header (AML) - 0155

Incident Report for GBG

Resolved

Please be advised that we experienced a service disruption that may have prevented you from using our service.
The incident duration was between 05.22 – 06.16 BST 22nd Oct 2024

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Oct 22, 2024 - 07:56 BST
This incident affected: GBG ID3global (UK Credit Header (0154/0155)).