Retrospective Service disruption - ID3global - UK Credit Header (0154/0155)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0154/0155 UK Credit Header.

The incident duration was between 02.26– 03.56 GMT 17/11/20

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Nov 17, 2020 - 11:53 GMT
This incident affected: GBG ID3global (UK Credit Header (0154/0155)).