Retrospective Service Disruption - GBG IDscan - Hosted Platform (UK PROD)

Incident Report for GBG

Resolved

Dear Customer,

Please be aware that you may have experienced a service outage on the IDscan Enterprise UK Production platform from 07:02-07:10 today.

We apologise for any inconvenience caused.

Posted Dec 15, 2025 - 10:14 GMT

This incident affected: GBG IDscan (Hosted Platform (UK PROD)).