Retrospective Service disruption - ID3global - UK Credit Header (0154/0155) inc. Advanced/Enhanced
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0154/0155 UK Credit Header including Advanced/Enhanced.

The incident duration was between 11:20-11:25 BST 20/06/2022

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jun 20, 2022 - 11:45 BST
This incident affected: GBG ID3global (UK Credit Header (0154/0155), UK Credit Header (0154/0155) - Match level Advanced/Enhanced).