Retrospective Service Disruption - Loqate Geocoding service
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the Loqate services listed below.

The incident duration was between 10:30 GMT 07/01/24 – 06:15 GMT 08/01/24

Service has since been restored and GBG Support teams are working to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused whilst we worked to resolve this.
If you need to speak to us regarding this notification, please contact the Customer Support team via loqatesupport@gbgplc.com
Posted Jan 08, 2025 - 12:25 GMT
This incident affected: Loqate (Geocoding).