Please be advised that you may have experienced a service disruption that may have prevented you from using our:
Face Matching Service - US, Biometrics - US
Start Date and Time 02/03/2026 20:34 PST
End Date and Time 02/03/2026 20:44 PST
Service has since been restored and GBG team are working to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused.
Posted Mar 04, 2026 - 06:36 GMT
This incident affected: AssureID Connect (Face Matching Service - US, Biometrics - US).