Notification of Planned Maintenance - IDscan SSL Certificate Update - Exact date TBC
Scheduled for Feb 6, 12:25 - 13:25 GMT
Dear Customer,

Please be aware that GBG IDscan’s * URL will change SSL Certification provider on 6th Feb 2022 at 12:25 PM (GMT).

The exact date and time of the Certification swap will be shared with you once confirmed.

This will impact customers that employ the SSL Certification Pinning security mechanism when using IDscan services.

If you are a GBG IDscan customer that employs this mechanism, please contact the GBG Helpdesk, at least 7 days prior to the 6th Feb 2022, in order to raise a help ticket to assist with this change.

If you have any questions, please do not hesitate to contact the GBG Helpdesk.
Posted Dec 16, 2021 - 09:21 GMT
This scheduled maintenance affects: GBG IDscan (Hosted Platform (UK PROD), Hosted Platform (Australia PROD), Hosted Platform (UK POC), Hosted Platform (Australia POC)).