Retrospective Service Disruption - Loqate Utilities Register – Gas
Incident Report for GBG
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the Loqate services listed below.

The incident duration was between 16:00 GMT – 16:12 GMT 02/02/2024

Service has since been restored and GBG Support teams are working to confirm the root cause and preventative actions.

GBG would like to apologise for any impact caused whilst we worked to resolve this.
If you need to speak to us regarding this notification, please contact the helpdesk via
Posted Feb 02, 2024 - 16:31 GMT
This incident affected: Loqate (Utilities Register - Gas).