Retrospective Service Disruption - ID3Global /Component
Incident
Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against Germany Schufa (0228)
The incident duration was between 01:03 – 03:37 GMT 14/02/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
The incident duration was between 01:03 – 03:37 GMT 14/02/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
This incident affected: GBG ID3global (Germany Schufa (0228)).