GBG were performing some updates, via Change Control, to our front end load balancing infrastructure that inadvertently caused issues for a small number of legacy services, upon discovery this was rolled back following the back-out plan.
The incident duration was between 04/09/2025 14:52 - 04/09/2025 16:47 BST
To customers that have been affected by this issue, we would like to apologise and If you need to speak to us regarding this notification, please contact Customer Support via loqatesupport@gbgplc.com