Retrospective Service Disruption Now Resolved - greenID - illion Australian Credit Header

Incident Report for GBG

Resolved

Our team has been made aware that for the below duration some customers have received multiple email alerts when receiving a "no match" response from the illion Australian Credit Header. The team has rectified this issue and apologises for any inconvenience caused.

The incident duration was between 10:36 AM 14/08/2025 – 3:00 PM 15/08/2025 AEST
Posted Aug 15, 2025 - 06:07 BST
This incident affected: GreenID (illion Australian Credit Header).