Please be advised that we identified issue relating to Single Sign On capabilities affecting our IDscan customers. Service has since been restored and GBG Support teams are working to confirm the root cause and preventative actions.
The incident duration was between approx. 16:52 GMT 14/01/2025 – 08:52 GMT 15/01/2025
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Customer Support team via helpdesk@gbgplc.com
Posted Jan 15, 2025 - 09:15 GMT
This incident affected: GBG User Admin (GBG Single Sign On (SSO) - IDscan Enterprise).