Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the UK Credit Reference Bureau (Advanced) (0405) item check.
The incident duration was between 09:00 - 09:55 BST 22/07/2025
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jul 22, 2025 - 10:00 BST
This incident affected: GBG ID3global (UK Credit Reference Bureau (Advanced) (0405)).