Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 10/06/2026 20:12 AEST
Incident Resolution Time: 11/06/2026 09:15 AEST
Posted Jun 11, 2026 - 01:20 BST
Investigating
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Jun 10, 2026 - 22:53 BST
This incident affected: GBG Go (Data Verification - Australia: Single match standard sources (non-AML), Data Verification - Australia: Single match standard sources (AML), Data Verification - Australia: Single match standard sources (with additional sources) (AML), Data Verification - Australia: Single match standard sources (with additional sources) (non-AML), Data Verification (Dual Match) - Australia Dual match additional sources (including govID), Data Verification (Dual Match) - Australia:Dual match all sources (including govID), Data Verification (Dual Match) - Australia: Dual match standard sources (AML), Data Verification (Dual Match) - Australia: Dual match standard sources (non-AML)).