Notification of Planned Supplier Maintenance - IDscan Prod UK
Scheduled Maintenance Report for GBG
The scheduled maintenance has been completed.
Posted May 18, 2023 - 07:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2023 - 06:00 BST
Please be aware that the IDscan UK Production environment will be undergoing maintenance activities from 18th May 2023 and 06:00 BST for 1 hour. We anticipate interruption to services during this time therefore this is being implemented outside of business hours in order to minimise customer impact.

Improvement of the following documents:
Australia - South Australia - Driving License - Back - 2000
Bangladesh - National Passport - Front – 2019
Canada - Saskatchewan - Driving License - Front – 2016
Greece - Residence Permit - Front – 2021
Netherlands - National Identification Card - Front – 2021
Trinidad and Tobago - Driving License - Front – 2022

And many more. For the full list, please contact your GBG Account Manager.

Other Improvements:
Updating IDFM in Scannet to latest Version
Database Improvements
Allow user to remove password protection when they are using their SMTP settings
Creating of tool to assist with customer migration to improved database

If you have any questions please contact the GBG Helpdesk.
Posted May 12, 2023 - 16:56 BST
This scheduled maintenance affected: GBG IDscan (Hosted Platform (UK PROD)).