Investigations have shown that this issue was caused by our supplier. We have escalated this to the supplier and will continue to engage with them regarding ongoing service improvements.
We would like to apologise for any inconvenience caused.
Posted Jun 11, 2025 - 16:15 BST
Resolved
We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident duration was between 09:52 - 12:15 BST 11/06/2025
Posted Jun 11, 2025 - 13:38 BST
Identified
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Jun 11, 2025 - 11:05 BST
This incident affected: Loqate (Utilities Register - Electricity).