Retrospective Service Disruption - GreenID - Super and Payroll - Payroll data source, Super and Payroll - Superannuation data source

Incident Report for GBG

Resolved

Please be advised that you may have experienced a service disruption that may have prevented you from using our:

Super and Payroll - Payroll data source,
Super and Payroll - Superannuation data source

Start Date and Time
24/10/2025 17:39 AEDT

End Date and Time
24/10/2025 20:05 AEDT

Service has since been restored and GBG team are working to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused.
Posted Oct 28, 2025 - 02:03 GMT
This incident affected: GreenID (Super and Payroll - Superannuation data source, Super and Payroll - Payroll data source).