Retrospective Service Disruption - GBG Cloudcheck - illion Australia

Incident Report for GBG

Resolved

Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 16/05/2026 21:25 - 16/05/2026 23:25 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements.

To customers that have been affected by this issue, we would like to apologise.

Posted May 17, 2026 - 22:48 BST

This incident affected: GBG Cloudcheck (illion Australia).