Service Disruption - Cloudcheck - Australian .com.au sites

Incident Report for GBG

Resolved

We would like to inform you that the incident has been resolved.
Posted Jul 18, 2025 - 02:36 BST

Identified

Initial investigations have determined that all Australian sites are currently affected.

Users may be experiencing issues preventing access to and .com.au sites.

We’re working to restore connectivity to these sites.

Unfortunately we are unable to provide a fix ETA at the moment.

We will update you at 18/07/2025 12:20 AEST or as soon as the issue is resolved. Thank you for your patience whilst we restore our service back to our usual level.
Posted Jul 18, 2025 - 02:19 BST

Investigating

We are investigating an issue affecting our service affecting all .com.au domains. We apologise for the impact this may be having on your business. Our Incident Team is working to identify the root cause and implement a solution as a priority. We hope to advise you within a few minutes that the issue has been resolved, should this not be the case we will provide a further update and estimated resolution time at 18/07/2025 11:20 AEST
Posted Jul 18, 2025 - 01:53 BST
This incident affected: GBG Cloudcheck (Cloudcheck Platform).