We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal.
The incident duration was between 11:25 AM BST/GMT 22/04/2021 – 12:18 PM BST/GMT 23/04/2021
To customers that have been affected by this issue, we would again like to apologise.
Posted Apr 23, 2021 - 14:08 BST
Investigating
We are investigating a potential issue affecting our service. We apologise for the impact this may be having on your business. Our Incident Team is working to identify the root cause and implement a solution as a priority. We hope to advise you within a few minutes that the issue has been resolved, should this not be the case we will provide a further update and estimated resolution time at 1:30 PM BST