Retrospective Service Disruption - AssureID Connect - IDV - US, IDV - EU

Incident Report for GBG

Resolved

Please be advised that you may have experienced a service disruption that may have prevented you from using our:

IDV - US,
IDV - EU

Start Date and Time
26/11/2025 09:06 EST

End Date and Time
26/11/2025 09:17 EST

Service has since been restored and GBG team are working to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused.
Posted Nov 26, 2025 - 15:22 GMT
This incident affected: AssureID Connect (IDV - US, IDV - EU).