Retrospective Service Disruption - ID3Global /0251, 0252, 0253 - Germany Financial, Austria Financial, Switzerland Financial
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the 0251, 0252, 0253 item check.

The incident duration was between 12:07 – 12:20 BST 17.09.2024

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Sep 17, 2024 - 12:53 BST
This incident affected: GBG ID3global (Austria Financial (0252), Germany Financial (0251), Switzerland Financial Data (0253)).