Retrospective Service Disruption - GreenID - TINZ - Tenancy Information (NZ), NZTA NZ Drivers Licence, Australian Tenancy File

Incident Report for GBG

Resolved

Please be advised that you may have experienced a service disruption that may have prevented you from using our:

TINZ - Tenancy Information (NZ),
NZTA NZ Drivers Licence,
Australian Tenancy File

Start Date and Time
23/09/2025 14:40 AEST

End Date and Time
23/09/2025 14:55 AEST

Service has since been restored and GBG team are working to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused.
Posted Sep 24, 2025 - 02:02 BST
This incident affected: GreenID (Australian Tenancy File, NZTA NZ Drivers Licence, TINZ - Tenancy Information (NZ)).