ID3global/URU - Planned maintenance for Cloud Migration
Scheduled Maintenance Report for GBG
The scheduled maintenance has been completed.
Posted Sep 14, 2022 - 10:00 BST
The steps required to complete this part of the Azure migration have been completed. GBG teams will continue to monitor/support
Posted Sep 14, 2022 - 07:25 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 14, 2022 - 06:00 BST
We are amending the scheduled start time for this maintenance. We apologise for this change but wish to ensure that this completes as expected after all pre-requisite activities are completed
Posted Sep 12, 2022 - 16:21 BST
As communicated separately, GBG is in the final stages of migrating our ID3global service to Azure. Up to this point this has been seamless for all customers, however the final step will require a small interruption to service.

We are therefore putting in place a maintenance period which will commence as per the start times below. During that period we anticipate that your service will be interrupted for up to one hour maximum in the first hour. We have put in place a 4 hour maintenance window to cover for the migration and any back out activities, should that be required. We will maintain updates to this notification on our Statuspage as we proceed through the maintenance.

UK BST 14/09/2022
- Start 14/09/2022 06:00, End 14/09/2022 10:00
Australia AET 13/09/2022
- Start 14/09/2022 15:00, End 14/09/2022 19:00
USA, West Coast PDT
- Start 13/09/2022 22:00, End 14/09/2022 02:00
USA, East Coast EDT
- Start 13/09/2022 01:00, End 14/09/2022 05:00
Posted Sep 09, 2022 - 08:27 BST
This scheduled maintenance affected: GBG ID3global (ID3global Portal, URU Portal, ID3global Service, URU Service).