Service Incident for - greenID - Hosted / Biometric / Scan (Test Environment)

Incident Report for GBG

Resolved

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 03/06/2026 02:54 BST

Incident Resolution Time: 03/06/2026 10:14 BST
Posted Jun 03, 2026 - 10:32 BST

Update

We are continuing to investigate this issue.
Posted Jun 03, 2026 - 02:54 BST

Update

We are continuing to investigate this issue.
Posted Jun 03, 2026 - 02:43 BST

Investigating

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
Posted Jun 03, 2026 - 02:28 BST
This incident affected: GreenID (GreenID Biometric / Scan).