An issue affecting Capture V3 Find requests for GB addresses caused intermittent blank responses for some customers despite successful requests.
Service has been restored to full functionality. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 24/06/2026 09:34 BST
Incident Resolution Time: 24/06/2026 12:06 BST
Posted Jun 24, 2026 - 12:17 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 24/06/2026 09:34 BST
Next Update: 24/06/2026 15:00 BST
Posted Jun 24, 2026 - 12:02 BST
Update
We are continuing to investigate this issue.
Posted Jun 24, 2026 - 11:58 BST
Investigating
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.