Retrospective Service Disruption - Loqate / Phone Validation
Incident Report for GBG
GBG Support teams identified an issue with the Phone Validation service which may have resulted in degraded performance or errors being received. A fix has now been implemented and investigation ongoing to confirm root cause and forward actions. GBG would like to apologise for any inconvenience caused during this time.

The incident duration was between 01:30-07:30 BST 14/06/2022

To customers that have been affected by this issue, we would like to apologise and If you need to speak to us regarding this notification, please contact the helpdesk via
Posted Jun 14, 2022 - 09:46 BST
This incident affected: Loqate (Phone Verification).