GBG Status - Service Disruption - greenID - DVS

Service Disruption - greenID - DVS - Visa and immicard

Incident Report for GBG

Resolved

Service restored.
Document: Visa and immicard
Date: Tuesday 19 September 2023
Time: 10:22am to 11:52am AEST

Posted Sep 19, 2023 - 04:25 BST

Update

Service restored.
Document: Visa and immicard
Date: Tuesday 19 September 2023
Time: 10:22am to 11:52am AEST

Posted Sep 19, 2023 - 04:25 BST

Investigating

The greenID technology team wishes to advise that the Visa and immicard data sources are unexpectedly unavailable.

Data source checks may encounter an error response.

Resolution time is currently unknown. The greenID technology team is connected with the provider.

The next update will be provided when new information becomes available.

Posted Sep 19, 2023 - 03:13 BST

This incident affected: GreenID (DVS - Visa Verification, DVS - ImmiCard).