Intermittent Service Disruption - greenID - ConnectID - NAB

Incident Report for GBG

Resolved

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
Posted Oct 03, 2025 - 04:10 BST

Update

Team has identified a fix for the intermittent issue and currently working on implementing a fix

An update will be provided once the issue has been resolved. We appreciate your patience and will provide updates as progress is made.
Posted Oct 02, 2025 - 08:24 BST

Identified

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

Start time 2:00pm AEST 30/09/2025

ConnectID is experiencing intermittent errors for NAB accounts.
Posted Oct 01, 2025 - 00:44 BST
This incident affected: GreenID (ConnectID).