Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the ID3Global Denmark Landline & Personal ID (CPR) item checks.
The incident duration was between 17:43 BST – 18:18 BST 04/10/2020
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Oct 04, 2020 - 18:42 BST
This incident affected: GBG ID3global (Denmark Landline (0241), Denmark Personal ID CPR (0244)).