Retrospective Service Disruption - ID3Global - Brazil CPF (0534)

Incident Report for GBG

Resolved

Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the item check.

The incident duration was between 14:09 BST – 14:27 BST 25/07/2025

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Jul 25, 2025 - 16:27 BST
This incident affected: GBG ID3global (Brazil CPF (0534)).