We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal.
To customers that have been affected by this issue, we would again like to apologise.
Posted Oct 09, 2025 - 15:13 BST
Update
Initial investigations into this suggest that this is related to a global service incident relating to Microsoft Azure services. Updates regarding this wider incident can be found here: https://azure.status.microsoft/en-gb/status
We will continue to update you regarding the status of the service as we receive news.
Posted Oct 09, 2025 - 11:25 BST
Investigating
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Oct 09, 2025 - 11:16 BST
This incident affected: GBG ProID (ProID Portal v2).